All features
Manage, automate, and scale every customer conversation across every channel — with AI that replies for you and voice agents that answer and make calls.
💬
Omnichannel Inbox
Every customer conversation from a single, unified inbox.
Website Live Chat WhatsApp · Official Meta API Facebook Messenger Instagram Telegram LINE SMS Email API / Custom Channels
🤖
AI Bot — Automatic Replies Across Every Channel
One AI assistant, trained on your business, replying instantly everywhere you work.
Cross-channel AI replies
The same bot answers on WhatsApp, Instagram, Facebook, SMS, web chat, and email — no separate bot per channel.
Business-aware responses
Learns your products, FAQs, policies, and tone of voice to answer accurately, not generically.
24/7 instant response
Never leave a customer waiting, even outside business hours.
Smart handoff to humans
Recognizes when a conversation needs a person and routes it to the right team member with full context.
Continuous learning
Accuracy improves over time from your real conversation history.
Industry-tailored bots
Pre-built behavior for e-commerce, real estate, healthcare, hospitality, and more.
💡 How it’s billed: Every AI-generated reply draws from your plan’s monthly AI reply allowance, tracked live in your dashboard — no surprise charges, no separate wallet to top up.
📞
Voice Agents — AI That Answers and Makes Calls
A phone presence that never misses a call and never forgets a reminder.
Inbound Voice Agent Answers calls
•Answers incoming calls instantly, 24/7 — no hold music, no missed calls
•Understands natural speech and responds conversationally
•Handles FAQs, appointment booking, order status, and routine support
•Transfers to a live agent when needed, with a full summary of the call so far
Outbound Voice Agent Reminders
•Calls customers for appointment reminders, booking confirmations, order updates, and payment due-date reminders
•Reduces no-shows and missed pickups without tying up a team member
•Transactional by design — service notifications you configure, not sales or marketing outreach
•You control the schedule, script, and which records are eligible to call
•Outcomes (confirmed, rescheduled, no answer) sync back to the conversation history
⚖️ A note on outbound calling: Voice agents are built for transactional use — reminders and confirmations tied to a service you’re already providing, not cold outreach. You’re responsible for having a valid basis to contact each customer (an existing relationship, a booking, or consent) under rules like GDPR/ePrivacy or TCPA in your market.
💡 How it’s billed: Inbound and outbound voice minutes are metered separately. Outbound reminder calls carry a higher per-minute rate than inbound answering, reflecting the added cost of outbound telephony. Minutes are rounded up to the nearest full minute.
⚙️
Automation & Workflow
Cut repetitive work and keep your team in sync.
Automations
Trigger actions — assign, tag, reply, escalate — based on rules you define.
Chatbot integrations
Connect third-party platforms like Dialogflow alongside the native AI bot.
Canned responses
Save and reuse templated replies for your most common questions.
Shared inbox & collaboration
Assign conversations, leave internal notes, and avoid duplicate replies.
📊
Reporting & Insights
See what’s working across channels, agents, and AI.
Conversation Reports
Volume, response time, and resolution across every channel.
Agent Reports
Individual team member activity and productivity.
AI Performance Reports
How many conversations the AI bot and voice agents resolved without a human.
Labels Reports
Your most common topics and issues at a glance.
Inbox Reports
Compare activity across channels and inboxes.
Team & CSAT Reports
Collaboration, workload balance, and satisfaction — measured from real conversations.
📱
Mobile & Integrations
Work from anywhere and plug into the tools you already use.
iOS & Android apps
Reply from anywhere — never miss a message.
CRM integrations
Sync with Salesforce, HubSpot, Zoho, and custom CRMs.
Third-party tools
Connect Slack, Telegram, and more to your workflow.
Open API
Build custom integrations into your existing stack.
AI & Voice Usage Pricing
All plans include the full omnichannel inbox, automations, and reporting suite. AI replies and voice minutes come in two flavors — pick whichever fits how your team works.
Option A
Included Monthly Allowance
Each plan includes a monthly allowance of AI replies and voice minutes at no extra cost. Go over, and usage is billed automatically at cycle end at the rate below — service never stops.
| Plan |
AI replies incl. |
Inbound voice min. incl. |
Overage · AI reply |
Overage · inbound voice |
| One-Man Show |
100 / mo |
0 |
$0.04 / reply |
$0.12 / min |
| Small Business |
1,000 / mo |
100 / mo |
$0.03 / reply |
$0.10 / min |
| Enterprise |
5,000 / mo |
500 / mo |
$0.025 / reply |
$0.08 / min |
Option B
Pay-As-You-Go Add-On
Prefer not to track tiers? Add AI and voice usage to any plan on a straight per-unit basis, billed monthly with your subscription — no bundled allowance, no unused minutes.
| Usage type |
Rate |
| AI Bot reply (any channel) |
$0.035 / reply |
| Inbound voice agent |
$0.11 / min |
| Outbound voice agent (reminders & confirmations) |
$0.16 / min |
🔒All usage is billed as part of your regular subscription cycle — never as a separate prepaid balance. Unused monthly allowances don’t roll over or carry cash value, and usage charges are non-refundable once incurred.
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